Frequently Asked Questions

Read common questions we get below from both patients or clients and practitioners.
What is IViey about?
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IViey connects clients (patients or users) in need, with private healthcare practitioners who can help. We do this using an online platform that provides clients with accurate information about the healthcare practitioners in IViey’s network.

With IViey, you can search for specific practitioners in our network and connect, all with a few clicks. We do it affordably, conveniently and hassle-free.

How can IViey improve your life?
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We have a growing community of licensed and qualified practitioners in the allied and medical healthcare field, providing their expertise to help patients and clients feel and do their best.

Here are a few things our practitioners help with and more.
- Mental health
- Diabetes
- Depression
- Anxiety
- Orthopedics
- Child Nutrition
- Hormone issues
- Injuries

Can I choose my practitioner myself?
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You have the freedom to search and choose a practitioner on your own time using our directory

How do I use IViey?
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We made IViey simple to use. Simply click on "Find a practitioner" and discover the variety of practitioners listed on IViey. When you've found your practitioner, click their name, review their profile and take action to get in touch directly to their email, phone or WhatsApp. It's that simple.

Are all IViey practitioners licensed?
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At IViey, all our practitioners are licensed and qualified to practice their profession. We take quality very seriously. Every practitioner goes through a vetting and approval process before they join IViey’s platform.

How much does IViey cost?
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IViey is FREE for all users of IViey. What more can we say. Explore it all for free!

Can I use insurance to see my practitioner?
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Most of our network practitioners accept insurance, but not all. You can review any practitioner's profile to see what type of insurance they cover, and if it fits your employer's or your own plan.

Does IViey schedule my appointments for me?
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No, we don't. All practitioners in our network schedule their own appointments based on their time and their schedule. We're focused on bringing you the most accurate, and up-to-date information possible to make sure when you get in touch, it's easy and simple.

How do I join?
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All healthcare practitioners wanting to join IViey must complete an online application form which takes an average of 10-15 minutes to complete. Once submitted, our team verifies the information and approves your application for an IViey profile to be created for you and your practice.

Why join IViey as a practitioner?
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As a member of IViey, your profile will be available for access by the general public of Trinidad and Tobago at any time, giving you and your practice unlimited exposure and opportunity to gain new clients.

We want to give you a space to leverage as a community of practitioners where we help you promote and drive your business online.

With a detailed profile, we give patients and users more context on you as a practice and what you want to share with patients. Specify your speciality, hone in on your focused treatment and provide direct avenues for patients and users to get in touch, with the click of a button. We're making it easier to connect you to those in need.

How much will it cost?
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Currently, it's FREE! 

Members listed in our network and public-facing directory and receive their own profile on platform and a shareable link. They are also accessible through our platform via email, phone or other means of contact. The Listing plan is FREE, forever.

We are currently exploring other valuable options for our listed practitioner members.

What qualifications do I need?
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As a practitioner, you must be licensed and qualified to practice in Trinidad and Tobago. Some professions are managed by a regulatory board or council. Others are not regulated. We use regulations regulations provided by the Trinidad and Tobago Ministry of Health.

Can I still see other clients privately?
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Of course. You're able to see any clients you want with your practice. IViey is simply a practitioner-first network built to help you expand your business, your practice and your reputation.

Do I need to have a location to be a part of IViey?
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You do not need to have a specific office location to be a part of IViey. We’re well aware that remote or mobile work is an option for many practitioners. Whether you have an office location or not, you can still apply to be a part of IViey’s network.

I’m registered to practice in another Caribbean island outside of Trinidad and Tobago. Am I allowed to list with IViey?
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Unfortunately we are only currently open to those who are certified to practice in Trinidad and Tobago. We will in future be opening our platform and service to practitioners licensed to practice in other areas of the Caribbean. But for now, only those licensed in Trinidad and Tobago will be able to list with IViey.

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